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Fax : 502-564-6090

Toll Free (Kentucky only) : 800-595-6053 (option 1)
Email : Consumer Protection

Kentucky Department of Insurance
Health and Life
Phone : 502-564-6088
Fax : 502-564-2728
(Health Insurance)

Louisiana
Louisiana Department of Insurance
1702 N. Third Street
P.O. Box 94214
Baton Rouge, LA 70802
webmaster@ldi.la.gov
1-800-259-5300

Maine

Maine Department of Insurance
Telephone: 800-300-5000 (toll free in Maine) or 207-624-8475
TTY for hearing impaired: 888-577-6690
Fax: 207-624-8599
E-mail: Insurance.PFR@maine.gov

Maryland

Maryland Insurance Administration
200 St. Paul Place • Suite 2700 •
Bltimore, MD 21202
410-468-2000
1-800-492-6116 (toll free)
http://www.mdinsurance.state.md.us/sa/home-page/contacts-at-mia.html

Massachusetts

Massachusetts Division of Insurance
(877) 563-4467 or (617) 521-7794.
http://www.mass.gov/ocabr/government/oca-agencies/doi-lp/

Michigan
Michigan Department of Licensing and Regulatory Affairs
P.O. Box 30004
Lansing, MI 48909
http://www.michigan.gov/lara/0,4601,7-154-10603-42245–,00.html

Minnesota

Minnesota Insurance Division
85 7th Place East, Suite 500 
St. Paul, MN 55101
651-296-4026
651-297-1959 FAX
general.commerce@state.mn.us
http://mn.gov/commerce/insurance/

Mississippi

Mississippi Insurance Department

P.O. Box 79

Jackson, MS 39205-0079
Main Switchboard: 601-359-3569
Statewide Toll Free: 800-562-2957 (Consumers Only)

Missouri

Missouri Department of Insurance
Phone: 573-751-4126
301 West High Street, Room 530,
Jefferson City, MO 65101

Consumer Affairs Division
Insurance Consumer Hotline: 800-726-7390
Fax: 573-526-4898
E-mail: consumeraffairs@insurance.mo.gov

Montana

Montana Commissioner of Securities and Insurance
840 Helena Ave.
Helena, Montana 59601
(406) 444-2040

Nebraska

Nebraska Department of Insurance
PO Box 82089
Lincoln, NE 68501-2089
Toll Free Hotline (877) 564-7323 (Consumers Only)

Nevada

Nevada Department of Insurance
Carson City Office:
Phone: (775) 687-0700
Fax: (775) 687-0787
1818 E. College Pkwy., Suite 103
Carson City, NV 89706

Las Vegas Office:
Phone: (702) 486-4009
Fax: (702) 486-4007
2501 East Sahara Ave., Suite 302
Las Vegas, NV 89104

New Hampshire

Nevada Department of Insurance
1.603.271.2261
21 South Fruit Street, Suite 14
Concord, NH 03301
requests@ins.nh.gov

Consumer Services:
E-Mail: consumerservices@ins.nh.gov
Telephone: 603.271.2261
Consumer Hotline: 1.800.852.3416
Fax: 603.271.1406

New Jersey

New Jersey Department of Insurance
Newark Consumer Center: 153 Halsey Street

Newark, NJ 07102

Phone: 973-648-4713
FAX: 973-648-4325

NJ Department of 
Banking and Insurance
20 West State Street

PO Box 325
Trenton, NJ 08625

Phone: 609-292-7272
Hotline: 1-800-446-7467

New Mexico

New Mexico Public Regulation Commission
 Insurance Division

1120 Paseo De Peralta

P.O. Box 1269

Santa Fe, NM 87501
phone: 1-888-4ASK-PRC or 1-888-427-5772

New York

New York State Department of Financial Services

One State Street
New York, NY 10004-1511
(212) 709-3500.

North Carolina

North Carolina Department of Insurance

1201 Mail Service Center

Raleigh, NC 27699-1201

800-546-5664 – in North Carolina Only

919-807-6750 – outside North Carolina

North Dakota

North Dakota Insurance Department
State Capitol, fifth floor
600 E. Boulevard Ave.
Bismarck, ND 58505-0320

Phone number listing: http://www.nd.gov/ndins/consumer/miscellaneous-consumer-information/commonly-requested-numbers/

Ohio

Ohio Department of Insurance
50 W. Town Street, Third Floor – Suite 300  
Columbus, Ohio   43215
General Info: 614-644-2658  |  Consumer Hotline: 800-686-1526

Oklahoma

Oklahoma Department of Insurance
Five Corporate Plaza
3625 NW 56th, Suite 100
Oklahoma City, OK 73112-4511
Local: 405.521.2828
Toll Free: 800.522.0071
Fax: 405.521.6635

Oregon

Oregon Insurance Division
PO Box 14480
Salem, OR 97309-0405
503-947-7984 or toll-free 1-888-877-4894
E-mail: cp.ins@state.or.us

Pennsylvania

Pennsylvania Insurance Department
1209 Strawberry Square
Harrisburg, PA  17120
Phone: (717) 787-2317
Fax: (717) 787-8585
TTY/TDD: (717) 783-3898

Rhode Island

Rhode Island Department of Insurance
1511 Pontiac Avenue
Cranston, RI 02920
Phone: (401) 462-9500
Fax: (401) 462-9532
E-mail the DBR: DirectorOfficeInquiry@dbr.ri.gov

South Carolina

South Carolina Department of Insurance
Post Office Box 100105
Columbia, SC 29202
info@doi.sc.gov
803-737-6160
803-737-6205 – Fax

South Dakota

South Dakota Department of Insurance
Division of Insurance
445 E. Capitol Avenue
Pierre, SD 57501
Tel. 605.773.3563
Fax. 605.773.5369
insurance@state.sd.us

Tennessee

Tennessee Department of Commerce and Insurance
500 James Robertson Pkwy
-Davy Crockett Tower
Nashville, TN  37243-0565
Phone: (615) 741-2241
Additional Tennessee Insurance Contact Information

Texas

Texas Department of Insurance
333 Guadalupe
Austin, TX 78701

P.O. Box 149104
Austin, TX78714
(512) 463-6169
Consumer Help: 1-800-252-3439

Utah

Utah Department of Insurance
3110 State Office Building
Salt Lake City, UT 84114
(801) 538-3800

Vermont

Vermont Department of Banking, Insurance, Securities and Health Care Administration
89 Main Street
Montpelier, VT 05620 – 3101
Main Number: 802-828-3301
BISHCA.ConsumerComplaints@state.vt.us

Virginia

Virginia Bureau of Insurance
P.O. Box 1157
Richmond, Virginia 23218-1157
(804) 371-9741 or 1-800-552-7945 (VA Only)

Washington

Washington Department of Insurance
Toll free: 1-800-562-6900

Olympia: 360-725-7080

Fax: 360-586-2018
TDD: 360-586-0241

Email: cap@oic.wa.gov

West Virginia

West Virginia Insurance Commission
PO Box 50540
Charleston, WV 25305-0540
304-558-3386
Email Consumer Service

Wisconsin

Wisconsin Office of the Commissioner of Insurance
125 South Webster Street

Madison, Wisconsin 53703-3474

(608) 266-3585, Madison

(800) 236-8517, statewide
http://oci.wi.gov/emailoci.htm

Wyoming

Wyoming Department of Insurance
106 East 6th Avenue
Cheyenne, WY 82002
Phone: 307 777-7401
Toll Free Number Inside Wyoming 1-800-438-5768
Fax: 307 777-2446
Main Dept E-Mail: wyinsdep@wyo.gov

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State Health Insurance Resources

This is not an exhaustive list, but if you have a complaint about your health insurance, here are the state government resources we know of:

Alabama

Alabama Department of Insurance
Phone: 334-241-4141
Email: ConsumerServices@insurance.alabama.gov
Fax: 334-240-4435
Phone: 334-269-3550
Fax: 334-241-4192
Insdept@insurance.alabama.gov (Regarding Insurance Questions)

Alaska

Alaska Division of Insurance
9th Floor State Office Bldg.
333 Willoughby Avenue 99801
Juneau, Alaska 99811-0805
Main Phone (907) 465-2515
Fax (907) 465-3422
Toll Free Hotline 1-800-467-8725 or 1-800-INSURAK

Arizona

Arizona Department of Insurance
2910 N. 44th Street, Ste. 210 (2nd Floor)
Phoenix, AZ 85018-7269
(602) 364-2499 or
(800) 325-2548 (In Arizona but outside the Phoenix area)
(602) 364-2977 (Spanish)
(602) 364-2505 (Fax)
consumers@azinsurance.gov

Arkansas

Arkansas Department of Insurance
1200 West Third Street
Little Rock, AR 72201-1904
(501) 371-2600 or 1-800-282-9134
(501) 371-2618 Fax
Consumers 1-800-852-5494
Seniors 1-800-224-6330

California

California Department of Insurance
Consumer Services Division
300 South Spring Street, South Tower
Los Angeles, CA 90013
http://insurance.ca.gov/
800-927-HELP (4357)
(Calling from within CA)
213-897-8921 (Outside California)

California Department of Managed Health Care
980 9th Street, Suite 500

Sacramento, CA 95814-2725
1-888-466-2219

Colorado

Colorado Division of Insurance
1560 Broadway, Suite 850, Denver, CO 80202
(303) 894-7499 – Phone
(303) 894-7455 – Fax
(303) 894-7490 – Consumer Information
(800) 930-3745 – Toll Free Outside
Denver 

Email: Consumer Information

Connecticut

Connecticut Insurance Department
PO Box 816, Hartford, CT 06142-0816
Consumer Helpline: (860) 297-3900 or 1 (800) 203-3447

Delaware

Delaware Department of Insurance
841 Silver Lake Blvd.
Dover, DE 19904
(302) 674-7300

District of Columbia

District of Columbia Department of Insurance, Securities and Banking
810 First Street, NE, Suite 701
Washington, DC 20002  (202) 727-8000

Florida

Florida Office of Insurance Regulation
200 East Gaines Street
Tallahassee, FL 32399
(850) 413-3140

Georgia

Georgia Department of Insurance
Two Martin Luther King, Jr. Drive
West Tower, Suite 704
Atlanta, Georgia 30334
Main Telephone: 404-656-2070
Toll Free: 800-656-2298
Fax: 404-657-8542

Hawaii

Hawaii Department of Commerce and Consumer Affairs
Insurance Division
P.O. Box 3614

Honolulu, Hawaii 96811
(808) 586-2790
(808) 586-2799

Idaho

Department of Insurance
700 West State Street
P.O. Box 83720
Boise, ID 83720-0043
Phone: 208-334-4250

Illinois

Illinois Department of Insurance
320 W Washington
Springfield, IL 62767
217-782-4515 phone

James R. Thompson Center
100 W. Randolph St., Suite 9-301
Chicago, IL 60601-3395
312-814-2420 phone

Indiana

Indiana Department of Insurance
311 West Washington Street, Suite 300,
Indianapolis, IN, 46204
(317) 232-2385

Iowa

Iowa Insurance Division
330 Maple St.
Des Moines, IA 50319-0065
Des Moines Area: 515-281-5705
Toll Free (within Iowa): 877-955-1212
Fax: 515-281-3059

Kansas

Kansas Insurance Department
Consumer Assistance Hotline: 800-432-2484 (in Kansas only)
Telephone: 785-296-7829 (local)
Fax: 785-296-5806
TTY/TTD: 877-235-3151
Email: webcomplaints@ksinsurance.org

Main Office Address:
420 SW 9th Street

Topeka, KS 66612
Telephone: 785-296-3071
Fax: 785-296-7805
Email: commissioner@ksinsurance.org
http://www.ksinsurance.org/

Kentucky

Kentucky Office of the Attorney General-Consumer Protection
Phone : 502-564-6034

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